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How We Protect What You Share

When you open an account with ovo188 login and deposit through DANA, OVO, GoPay or QRIS, we collect only what we need to verify your identity, process withdrawals…

Account verificationPayment securityData retention rulesYour access rights
Explore Lobby Read FAQ
ovo188 login How We Protect What You Share
REACH OUR TEAM

How to Contact Us About Your Privacy

Your privacy questions matter. We offer three ways to get answers about your data, your rights and how we handle your information.

Live Chat Chat with our team any day between 08:00 and 23:00 Indonesia time.
Email Support Send your privacy request to [email protected] with your account email.
Account Settings Update your profile details, phone number and address directly in the Settings tab of…
HOW WE SECURE YOU

Data Security, Cookies and Account Control

We use industry-standard encryption to protect every deposit and withdrawal on your account.

Encryption

All data sent between your device and our servers is encrypted with TLS 1.3 protocols.

Session Cookies

We use cookies to keep you logged in across your browser and mobile app sessions.

Withdrawal Verification

Before we send funds to your DANA, OVO, GoPay or QRIS wallet, we verify your identity and account status.

Data Retention

We keep your account information for as long as your account is active.

Account Updates

Change your phone number, email or registered address from Settings → Personal Info.

Request Your Data

Email [email protected] with your account username to request a full copy of data we hold on you.

Privacy Policy FAQs

The questions below cover what we collect, how we use it, and what you can do with your data. If you have a question not listed here, contact our support team and we will explain how your privacy is handled on ovo188 login.

We collect your full name, email address, phone number, date of birth and identity number for verification. We also record your account activity, deposits and withdrawals. This information is required to comply with local regulations and process your DANA, OVO, GoPay or QRIS transactions securely.

We do not sell or rent your personal data. We share only what is necessary with payment processors to settle DANA, OVO, GoPay and QRIS transactions, and with authorities where local law requires. All third parties are bound by confidentiality agreements.

Active account data is kept as long as your account exists. When you close your account, we archive it for 24 months to resolve disputes and comply with audit requirements, then permanently delete it. Withdrawal records are retained for 24 months.

Yes. Email [email protected] with your account username to request all data we hold. You can also update your email, phone number and address directly from Account Settings. Requests are processed within 7 business days.

Deletion removes your account from the live lobby immediately. Your historical data, transaction records and identity information are archived for 24 months to support dispute resolution and local compliance, then fully deleted.

We encrypt all payment data using TLS 1.3 and never store full card or wallet numbers. Payment details are sent directly to our processors; we retain only transaction IDs and timestamps. Each withdrawal is verified against your account identity before processing.

Yes. You can clear session cookies anytime through your browser settings—this does not affect your account. We send only account notifications and support messages; you can adjust email preferences in Account Settings.

Related Pages

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