How Our Legal Policy Actually Works
Our terms govern every interaction you have with us — from the moment you open an account through to how withdrawal requests are processed via GoPay or QRIS. We apply Indonesian consumer data principles to all account records: your name, contact details, deposit history and session
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logs are stored only for the duration required by our data-retention schedule, then deleted. Any transaction you complete using DANA, OVO, GoPay or QRIS is logged with a timestamp and a reference code you can quote when contacting our support desk. Access to certain features depends
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on local law, and we do not override that boundary. Where a dispute arises, you can request a formal transaction record by submitting a written query to our legal correspondence address within 30 days of the relevant event. We keep this process consistent across all payment
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channels, including bank-transfer routes used by players in Surabaya and elsewhere across Indonesia.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.